How our core professional values significantly impact client retention and business success, and why they matter. Dr Cheryl Whiting, Freelance business trainer and writer. For all businesses, whether product- or service-based, acquiring new clients in a competitive market is tricky; retaining them can be even more challenging. And yet, loyal clients minimise financial strain, increase revenue, enhance our reputation, and create a highly influential fan base that attracts new clients. Client loyalty is a key factor in our success, so it is essential for us to explore ways to nurture it. Distinguishing loyal and ideal clients is a key first…
Author: Greg Robinson
Award-winning entrepreneur and allergy awareness advocate Julianne Ponan MBE will be a keynote speaker to educate, inform and inspire the team at one of the UK’s leading recipe box companies Gousto. As the CEO of Creative Nature, a pioneering free-from food brand, Julianne will share her personal journey with life-threatening allergies, the daily anxieties faced by individuals with severe allergies, and the importance of increased awareness and inclusivity in the food industry. Julianne said, “I’m incredibly excited to speak at Gousto’s Allergy Awareness Week event. Raising awareness about the realities of living with allergies is crucial, especially in the food sector. Every day,…
Meet Elvis, the Parma Wallaby Joey, who was recently born at Cotswold Wildlife Park. Elvis was orphaned soon after birth, as Deputy Head of Mammals, Jenni Maxwell (pictured above), explains: “Sadly, his mother died whilst he was still in the pouch, so the decision was made to rear him by hand. Without intervention, he wouldn’t have survived”. Jenni took on the responsibility and became a surrogate mother to the vulnerable newborn. Not only is this the first time Jenni has raised a joey, it’s also the first time in the Park’s history that a Parma Wallaby has been hand-reared. Staff…
Brad Burton has earned a reputation as a leading motivational coach, team builder, and speaker, recognised for his impactful message of hope, optimism, and resilience. However, his name has recently surfaced in the news for a very different reason—one that nearly shattered his life. While many of us struggled through the pandemic, Brad faced an entirely different battle. “We all went through the pandemic. But many of us were also fighting other battles behind the scenes.” At the time, Brad was running 4Networking, a 14-year-old, multi-million-pound national business hosting 5,000+ real-life business networking meetings annually across the UK. Then came lockdown. “We did well…
According to new data highlighting employee wellbeing trends in the sector, stress and the challenge of managing workload are among the top factors affecting productivity in the tech and IT industry. The findings show that 84% of SME employees in tech and IT face health-related stressors that impact their ability to work effectively. A notable 31% struggle to maintain a healthy work-life balance, further reducing their productivity. Mental health concerns also feature prominently, with one in five employees reporting being affected. Additionally, over a quarter (27%) cited burnout as a specific issue undermining their work performance. Physical health also plays…
As the holiday season approaches, Dr Carol Sargent, a leading dementia advocate and accessibility consultant, encourages families to view travel not just as a break from routine but as a key component of well-being for those living with dementia. Carol, who leads the Charnwood Dementia Action Group in Leicestershire and runs Sargent Group Consulting, believes travel is important for improving cognitive function and emotional health. “Dementia isn’t the end of adventure – it’s a new way of experiencing the world,” she says. “With the right planning and support, travel can stimulate the mind and bring joy to both individuals and…
BusinessLeague, the revolutionary gamified affiliate marketing platform, has launched an Affiliate Manager Program that will upend the industry norm of fixed prices with an innovative and automated performance-based compensation approach. Launched in 2024, BusinessLeague empowers businesses and marketers to identify new opportunities and partners to radically accelerate their growth by giving them unprecedented levels of transparency. This is in stark contrast to the opaque nature of much of the industry, which provides little performance or benchmarking data to either brands or marketers. The new affiliate opportunity UK brands spent £1.67 billion on affiliate marketing in 2023, up 17% year-on-year. As…
Redcliffe Imaging, a thriving specialist printing company, has transformed its business into an employee-owned trust (EOT). to ensure the company is fit for the future. More than 30 years ago, George Burr wanted to set up his own printing company for Bristol and beyond, as he felt he wanted to provide local, high-quality, and bespoke printing services to businesses and individuals. Today, it’s led by managing director Tom Chard: “We are an established specialist printing company offering fine art giclee printing, map printing, greeting card printing, and wallpaper printing. We also offer bespoke services such as ordering personalised maps (partnering…
Recent analysis from Source Global Research suggests that the UK consulting market saw a 3.4% contraction over the last year, the first fall since the pandemic. This threatens many large firms, who have committed to huge hiring campaigns in the past in anticipation of further growth in demand, only to undergo regularly reported layoff campaigns in a bid to maintain partner profits. Whilst early estimates hope that this revenue shrinkage is temporary and that 2025 will bounce back with UK market growth, addressing the reasons behind this fall and what it means to businesses seeking consultants is key. Businesses, especially…
Wrexham AFC, backed by Hollywood stars Ryan Reynolds and Rob McElhenney, has announced a record-breaking turnover driven largely by its soaring profile in the United States and the ongoing success of the Welcome to Wrexham documentary series. For the financial year ending 30 June 2024, Wrexham AFC Ltd reported turnover of £26.725 million—an impressive 155% increase from £10.478 million the previous year. Much of this growth came from commercial activity, which jumped to £13.181 million from £3.430 million. Matchday revenue also climbed, reaching £5.020 million compared to £3.124 million in 2023. Attendance figures reflect the club’s rising popularity, with an…