Your start-up is taking off and you’re looking at how to take control of its growth. You have decided your team is going to make customer service a strong, differentiating pillar. Whatever lies ahead for your business, you may want to contemplate outsourcing, and here is why. At which point should you consider outsourcing? We know from the partners we work with there are typically two stages at which they begin thinking about outsourcing. They are either reaching the scaling point, or have exceeded it. Signs that a start-up is about to reach the scaling point are typically when they:…
Author: sme-admin
Following the massive success of the first virtual global business show in December 2020, BBX have launched another event to give back to small business owners. The event launches at 8am on Thursday 24th June, enabling SMEs across the world will come together for a 24 hour online international business event hosted by business community BBX UK and WISDOMS – World Centre for Life & Business Success. The Quantum Leap Business Show is a day of ideas, inspiration and connections for all small business owners. With an unlimited number of free tickets available, the online event is one not to…
The pressure facing SMEs this year is widely known, and they are looking for ways to improve their cash flow and payment decisions. Data analytics is a hidden gem that many SMEs are not tapping into. Smart data-driven decision-making could potentially be transformational for small businesses owners, writes Neo’s CEO, Laurent Descout. The ability to maintain positive cash flow is one of the biggest challenges SMEs struggling with during the COVID-19 pandemic. In times like these, the ability to monitor outgoings versus income, make payments to staff and suppliers, be paid on time and preserve a healthy order book of…
On Thursday 17th June 2021, The Great British Expos opened the virtual stage to business owners and entrepreneurs so they could tell their inspiring stories to hundreds of SMEs. As well as listening to journeys of struggle and adversity, the audience of small and medium enterprises were able to pose questions and ask advice to the keynote speakers. Guests included Paul Waite, the CEO of Aspen Waite and sponsor of Great British Expos, who explained his entrepreneurial journey from selling plums at 8 years old, to creating an award-winning, Top 100 Accountancy Firm. “The single biggest thing that makes an…
As it is male mental health awareness month, the mental health team at Vita Health Group – who work in partnership with the NHS to provide mental wellbeing services across the UK – has created a new infographic for employers in a bid to help remove stereotyped terminology that can be so harmful to male mental health, from the workplace. When it comes to mental health, men are so often told to, ‘man up’, ‘grow a pair’, ‘don’t be such a girl’. Many of us are familiar with these phrases, right from childhood, through our school years and even into…
Nolan Oils, an independent and family-owned fuel provider, employs over 20 staff who are spread between an office environment, home working and remote locations with drivers continually on the road has implemented a platform to reward and connect dispersed teams. The company is led with the belief that staff recognition is essential to ensure employees are motivated and get the feedback and appreciation they deserve. Problematically, because staff are in different locations and on the road, creating instant recognition and building a sense of connection between people has been troublesome. Mark Nolan, Managing Director at Nolan Oils, explains: “Recognition is something…
Surlender Pendress, the co-founder of The Love Writing Co, is thrilled to have been chosen by Theo Paphitis, one of the original Dragons from Dragons’ Den, to be part of his #SBS (Small Business Sunday) promotion. TV Dragon, Theo started the national weekly Twitter campaign, #SBS (standing for Small Business Sunday), over ten years ago and Surlender wanted her company to be a part of this social media community that supports small business owners. Serial entrepreneur Theo invites small business owners to tweet him @theopaphitis between 5pm and 7.30pm on Twitter each Sunday and describe their business in a single…
Ad fraud is a set of techniques that defraud digital advertising networks for financial gain and it costs more than just money. Ad fraud impedes marketing strategies and destabilises the entire online advertising industry while ruining the online experience for consumers and eroding trust. Online ad fraud is a serious problem Ad fraud misrepresents online advertising impressions, clicks, conversions and other data events through sophisticated techniques to manipulate the numbers. Most of these revolve around the way ads are displayed. You pay more and receive less value while filling the fraudster’s pockets with your valuable advertising pounds. Ad fraud is…
When the unexpected news of Bill and Melinda Gates’ impending divorce broke last week, the share price of Microsoft barely flickered. The press was surprised, but did it really care? Aside from a few sensationalist headlines about where their separation might rank in the pantheon of ‘expensive’ divorces, and a fleeting fascination with the ratio of bathrooms to bedrooms in their Seattle home (I know, reportedly 2.5 to 1), the world moved on. Perhaps the Gates’ sober public image helped, as did their carefully choreographed announcement: the couple released identical tweets at the same time announcing their separation. Their statement…
A growing Wolverhampton company is celebrating after their young team passed their exams with absolutely flying colours. Newstead Clark Financial Services say two of the team are the youngest they’ve known to be completing London Institute of Banking and Finance qualifications in mortgage advice and practice as well as equity release. The family run business based on Wolverhampton Business Park was founded by Rob Clark in 2008, who has more than 30 years’ experience in the insurance industry. The company specialises in delivering financial services and advice including mortgages, pensions and investments. Both Rob’s son James Clark and his school…