In a new study, Bionic wanted to find out what small businesses can do to build lasting customer connections, after finding out which british brands have the greatest level of brand loyalty. 61% of retail companies see customer retention as their biggest challenge, according to Invesp. But as online searches for “how to improve customer loyalty” are up 27% YoY, business owners recognise the growing importance of fostering strong customer relationships in today’s competitive marketplace. British brand loyalty, ranked Ranking Brand Index Score 1 John Lewis 69% 2 Waitrose 64% 3 Brewdog 59% 4 Tesco 56% 5 Argos 56% John…
Author: sme-admin
Employers can attract younger recruits by installing Electric Vehicle (EV) charging at their workplaces, says the EV charging equipment company CTEK. A YouGov survey for CTEK discovered that workplace charging is the most often used charging option for EV owners/drivers aged from 18 to 24 in the UK (40%). They are also the second most likely age group of non-EV owning workers to be positively influenced to switch to an EV by charging options at the workplace – 61%, second only to 25-34 year olds (63%) Cecilia Routledge, CTEK’s Global Director Energy and Facilities, said: “Workers aged 18 to 34…
The UK is known for its vibrant entrepreneurial culture and robust economy, and women have played a massive role in this. There has been a remarkable rise in women entrepreneurs over the past few decades, and women-led businesses are an essential part of the UK economy. Women-led businesses account for a substantial proportion of businesses and contribute significantly to job creation and economic development, however it found that only 16.2% of women-led companies receive no external investment, higher than any other category. The money.co.uk business loans team has taken a deep dive into the state of women’s entrepreneurship in the…
What prevents senior leaders from posting on LinkedIn? Lorraine Emmett, Managing Director of B2B PR agency EC-PR provides some insight. I’d wager it’s one of three things; a lack of time, feeling self-conscious and worrying people will think they’re looking for a new job. And yet, LinkedIn is a powerful tool for senior leaders to foster trust and engagement with peers, prospects, and customers. It has moved far beyond its first iteration in the early noughties when it was simply a tool for recruitment. But building an executive profile, or personal brand, is not something to be taken lightly. It…
New research has revealed the cheapest places for Brits to work abroad. Columbia is the cheapest place to live if you’re looking to apply for a digital nomad visa, followed by Sri Lanka and Turkey. Columbia’s cost of living prices are around 55% lower than the UK, with rent prices being approximately 73% lower.* Travel booking website OMIO has analysed a range of factors including the cost of living index, rent index, grocery index, safety index, mobility (monthly pass), the number of co-working spaces, speed of internet (fixed), speed of internet (mobile), the cost of visa and the ease of obtaining one to determine the best places of…
When I was asked to interview Shalini Khemka CBE, I have to admit I’d not heard of her or her organisation – now I wonder how and why? This unassuming yet driven business woman has made it her mission to bring together influential people to collaborate and work together for the good of the UK economy. She has the ear of decision makers and she takes action – frankly not taking ‘no’ for an answer. The one thing I learned about her in the brief hour we spent in each other’s company is that Shalini does not give up. Tell…
Our feature writer Fiona Scott is attending the SuiteWorld 2023 conference in Las Vegas and is learning all about NetSuite, Oracle and meeting entrepreneurs from across the world. This is the last of a series of articles from that conference. When I was invited to speak to 42-year-old Jason Kencevski, I’d not heard of him or of the company he now runs as CEO – Speedmaster which specialises in automotive parts for those who love their cars. The company is well known in Australia and in the USA, sadly the company does not export to the UK. Find out more…
Our feature writer Fiona Scott is attending the SuiteWorld 2023 conference in Las Vegas and is learning all about NetSuite, Oracle and meeting entrepreneurs from across the world. This is the second of a series of articles from that conference. The official opening to the event was a keynote speech by Evan Goldberg founder and executive vice president of Oracle NetSuite. Fiona said: “Having never been to a big business conference stateside before, the dancers at the beginning dresses in ‘business attire’ was a bit of an eye-opener. It was done in true ‘American’ style as we Brits might say.…
Menopause. It’s a hot topic of conversation for individuals and businesses alike, but with such a stigma still attached to it, the conversation around the menopause certainly packs a punch. Every single person with female reproductive organs will experience the menopause – or ‘The Change’ – at some stage in their life, whether that be through natural causes, or medical or chemical induction. Did you know that the menopause, where the female reproductive system no longer releases eggs, is actually just a one-day event? The perimenopause, however, can last up to 12 years, and can set off a chain-reaction of both…
In the world of the media SMEToday is a young publication and, as with any business, it’s important to celebrate all milestones. We’re thrllled with the success, recognition and traction that the publication has to date as we celebrate the amazing work, expertise, insight and stories associated with the diverse, vibrant and innovative SME sector across the UK and beyond. Hence why our feature writer, Fiona Scott, finds herself this week in Las Vegas at SuiteWorld2023 – a three day event to celebrate and share information on NetSuite and its parent company Oracle. How did this trip come about? The…