Author: sme-admin

There are lots of factors that contribute to stress at work – whether that be changes within your organisation, the challenges of working from home, or delivering on a big project. Some of us are able to deal with these stresses better than others, and that’s often down to how resilient we are. Resilience is the ability to maintain your wellbeing in the face of adversity. In the workplace, people who are resilient are able to adapt and respond positively to setbacks and stressful situations. Knowing how to identify, limit, and handle pressure makes it easier to get through times of…

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Amazon Prime members are being given the opportunity to buy unmissable, once-in-a-lifetime experiences to help them Feel Like A Big Deal this Prime Day – including the chance to go on set with the cast of Neighbours in Australia, head into the recording studio with McFly, and get business mentoring from Sara Davies MBE. Rapper-turned-chef  Big Zuu and Manchester City footballing legend, Yaya Touré are also signed up to deliver epic experiences exclusively to Prime members this Prime Day. Prime Experiences celebrate the very best of Amazon Prime, from Amazon Music, Prime Video and Amazon Fresh to fast, reliable delivery…

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A lack of awareness surrounding the potential of the Government-backed Recovery Loan Scheme (RLS) may be holding businesses back from accessing a critical source of funding for growth, according to Allica Bank, the digital relationship bank dedicated to serving established British businesses. Its latest survey of commercial mortgage brokers found that almost a third (32%) do not know that the RLS is still available for banks to use and fewer than a third (30%) have recommended RLS-backed loans to clients within the last six months. Some 30% of brokers surveyed have not recommended RLS-backed loans to clients because they admit…

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Yesterday, Revolut Business, the global financial super-app for business finance, launched its first spending report. To be published monthly, the Revolut Business Spending Report analyses card spend from more than 150,000 businesses in the UK who use the Revolut Business platform to manage their business finances and expenses. The inaugural spend report shows that while business spending on entertaining experiences for staff is trending upwards, marketing spend, a traditionally large business outlay, has fallen month on month and considerably across the past 12 months. Revolut Business card spending data shows that business spend in the UK rose in June, up…

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NatWest, the UK’s biggest bank for business, is today announcing that it has joined forces with energy experts Perse and Absolar to help businesses save money on their energy bills and transition to a greener future. Supporting businesses to reduce their energy usage, cut their costs and decarbonise their operations is key to NatWest’s mission to tackle climate change. Research by the bank has found that, with the right support, half of the UK’s carbon reduction ambition could be achieved by UK small and medium-sized enterprises, and the majority of SMEs would stand to benefit financially from reducing their carbon…

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Increasing consumer demand dictates that the research and development of new more innovative materials and products is a constant requirement, but what exactly is being done to monitor the recycling of that material when it becomes a waste product? In this article, Julian Tranter, managing director of waste management specialist Tom White, speaks to SME Today to question the current legislation loophole and also asks why more isn’t being done to tax the companies that import products, all of which leaves material recycling facilities (MRFs) footing the bill. It’s great to see diverse research and development being undertaken to produce…

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As an SME owner responsible for projects, you’ll be acutely aware of the importance of setting clear objectives. The success of the project lifecycle depends entirely on detailed planning and accountability from start to finish, and a key component in achieving this is the Statement of Work. Ashley Gurr, a commercial and contract lawyer at LawBite, shares valuable insights on ‘Statements of Work.’ With over 15 years of experience in both corporate and private practice, he explores their importance and explains why you should always have one in place before embarking on a new project. What’s a Statement of Work?…

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A specialist tea merchant, which sources some of the rarest and most unusual varieties of Britain’s favourite brew, is hoping to tap into Newcastle’s bustling night scene by pioneering a unique day-into-night venue at its Heaton-based headquarters.  The Estate Tea Company was launched in 2014 by Tom Webb, who drew inspiration from a project he worked on whilst studying at Northumbria University. Upon graduation, Tom decided to revisit the business idea he had explored as a student and set about scouring tea producing countries across the world to source rare and unusual varieties of tea and bring them to the…

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Former professional footballer and current television pundit Rio Ferdinand has announced his investment in the Manchester-based tech platform, DeliveryApp, a move that signifies a huge milestone for the team and the business as a whole. An already passionate investor in the technology market, Rio aims to support DeliveryApp’s brand scale and awareness, drive revenue growth through targeted campaigns, and leverage his extensive business network for strategic introductions. What is DeliveryApp? DeliveryApp’s founder and Chair, Lance Jones, developed the tech platform to address persistent issues within the logistics sector. By merging technology with a commitment to fair driver treatment and increased customer transparency,…

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According to Dave Adamson, CTO at Espria, the modern contact centre is the driving force behind customer experience, not PR and Marketing. There is an irony that in 2023, we confidently and enthusiastically talk about metaverse brand experiences and community engagement. However, we still need help to make it easy for the customer to pick up the phone to speak with us. A term that’s less familiar than Web3 today is CCaaS: contact centre as a service. Yet despite its anonymity, it quietly underpins the reputation of any customer-facing organisation. Whilst telecoms communications touch points were levelled down during the pandemic,…

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