Author: sme-admin

Two brothers are set to revolutionise the sweet treats market, launching a new cookie brand that was inspired by the indulgent biscuits they enjoyed as schoolboys. Alex and Sean Brassill have launched JNckBakery, targeting the sweet snacking and fresh bakery markets with the launch of their range of delicious cookies, which have 90% less sugar, 50% less saturated fat, 3x protein and 5x fibre compared to existing products*. Almost two years of research and 1200 tests went into the development of the cookies, led by Alex, a biomedical scientist. Alex was head of the Nutritional Division at The Hut Group…

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The role of your accountant is traditionally viewed as a reporting or advisory role, focused on what has gone before, as well as what should come next. For the average UK SME, knowledge of UK requirements seems enough. Yet using the support of an accountant with an international focus, SMEs can tap into a plethora of overseas opportunities, argues John Edwards, Chief Executive and Group Executive International of the Institute of Financial Accountants (IFA). The export potential According to the latest figures from UK Export Finance and the National Survey of Registered Business’ Export Behaviours (NSRB), 1 in 7 businesses…

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Ongoing supply chain issues have placed further stress on supplier-customer relationships, at a crucial time when businesses face mounting challenges in a shaky economic climate.  Luke Smoothy, Founder and Director of London-based manufacturing partner Get It Made, urges companies to put customer service at the heart of their business strategy to get it right While many SMEs are working hard to stay afloat in an era of ‘sink or swim’, going back to the drawing board and adapting a more customer service-oriented approach might not be top priority as supply chains remain fractured, but this might be part of the problem. This is…

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In the past, requesting a demo or contacting the company was seen as a mainstay of B2B commerce. Today, however, modern B2B customers have shifting expectations when it comes to their purchasing journeys, and B2B websites must keep up if they want to turn traffic into leads. Customers have increasing expectations around self-education when it comes to the research phase of the B2B buying cycle. In fact, research indicates that more than half of B2B buyers will finalise a shortlist of potential vendors or criteria based on digital content alone – without ever having spoken to a sales rep. So,…

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As part of Foster Care Fortnight, one of the UK’s leading independent fostering agency, Banya, is holding drop in sessions in London and Birmingham.  Independent foster agency Banya is inviting anyone interested in finding out more about becoming a foster carer to drop-in sessions in London and Birmingham as part of Foster Care Fortnight. The team want to raise awareness of a career in fostering and to help highlight the positive impact it has on both children’s lives and society at large. There is a shortage of foster carers across the UK, particularly around large urban areas and having a…

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As we gradually near the end of the year’s first half, now is a crucial time for small businesses to assess what has been working, what has not, and what goals may or may not have been accomplished. Perhaps an initiative started in the first quarter of the year hasn’t quite shown the anticipated results or solved certain customer pain points. Whatever the case, now is the perfect time for SMEs to do some “spring cleaning.” Whether it’s a tweaking of your business plan or reviewing certain strategies, adopting a revamped, data informed approach can help SMEs take into account…

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Gary Knight, CEO at WOLF, explains why marketers need to prepare for the second generation of social media apps Social media is a huge part of everyday life for people across the world; currently over 4.8 billion people use a variety of social network sites globally. But the landscape is changing. How we use and engage with platforms is evolving and brands must prepare for a wave of second generation apps to take the spotlight. Much like the evolution of television, social media is offering us more and more channels to choose from. Whether we decide to share photography, engage…

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BT today has launched a new all-in-one networking and security service backed by industry leading Fortinet technology to transform how businesses manage their connectivity across multiple sites. The launch enables BT’s UK business and public sector customers to bring together SD-WAN, SD-Branch and security into one place, fully managed by BT’s expert team – as well as reducing cyber risk and supporting customers moving data and applications into the cloud. It is ideal for supporting digital transformation, such as businesses embracing hybrid working and providing better experiences for staff, including clearer video calling. The service is purpose-built to support retailers better meet customer…

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Studies have shown that micromanagement has a detrimental effect on employees — the Journal of Experimental Psychology reported that employees who feel they are being micromanaged perform at a much lower level. Luckily, there are more engaging ways of using employee performance data to benefit businesses. Here, Ross Slogrove, UK and Ireland country manager at Contact Centre as a Service (CCaaS) software provider Ringover, explains how productivity monitoring can help an employee’s progression, not hinder it. Remote and hybrid working has caused physical distance between employees and their managers. To compensate, some managers are micromanaging their staff at every opportunity. What is…

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The Bank of England has raised interest rates once again today, Thursday 11th May, in a move to combat inflation. Although March’s decrease in inflation suggests that the Bank’s efforts to tighten the economy are paying off, we must acknowledge that businesses are still grappling with high rates of inflation and interest rates, which are adversely affecting their sustainability and growth. SMEToday asked some of the UK’s leading financial experts to comment: Michael McGowan, Managing Director, Bibby Foreign Exchange comments  “Today’s interest rate rise is little surprise.  Once again, the Bank of England is following the lead of the ECB…

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